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Category: Hospitality

Discover the essence of exceptional hospitality. Commitment to warmth, comfort, and impeccable service creates unforgettable experiences for our guests.

Strategies to increase foot traffic

Strategies to increase foot traffic

Amanda Lewis says there’s a better way for restaurants to pull in customers. And to make the patron experience so worthwhile they become devotees of the hospitality brand. She knows from which she speaks. Over the Christmas season Lewis transformed a restaurant into a North Pole wonderland so beautiful that a neighborhood Italian restaurant in Weymouth, Mass. was booked solid from Nov. 1 until the end of January. Reservations for The Venetian Restaurant became so hard to get that patrons…

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The Impact of Menu Covers on Restaurant Branding and Customer Experience

The Impact of Menu Covers on Restaurant Branding and Customer Experience

As you welcome patrons into your restaurant, the menu serves as a silent ambassador of your establishment’s brand — and its cover sets the stage for the culinary journey ahead. A menu cover is more than a protective casing. It is a branding powerhouse that captures the essence of your restaurant, conveying your commitment to quality, style, and the overall dining experience. Custom menu covers, crafted with care and attention to detail, can significantly enhance this narrative, transforming your menu…

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Types of Menu Covers: A Comprehensive Guide for Restaurant Owners

Types of Menu Covers: A Comprehensive Guide for Restaurant Owners

As a restaurant owner, your menu cover is more than just a protective exterior for your menu paper. It’s an integral part of the dining experience and a reflection of your establishment’s identity. Choosing the right menu cover can convey your restaurant’s personality, ensure the durability of your menus, and enhance the overall aesthetic appeal. The material, design, and functionality of your menu covers have significant implications for both customer perception and daily operations. From classic leather menu covers to…

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How to Choose the Perfect Menu Covers for Your Restaurant

How to Choose the Perfect Menu Covers for Your Restaurant

A restaurant’s menu cover is more than just a protective case; it’s a critical branding element. Not to mention, a well-designed menu cover can elevate the customer experience. So, when it comes to choosing your menu holders, what are the most important things to consider? The right menu cover sets the tone for a dining experience, serving as a tangible extension of your restaurant’s identity and the culinary journey ahead. It conveys a message before a single dish is ordered,…

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Miami designer builds design biz in native Belize

Miami designer builds design biz in native Belize

When Belize native Tanya McNab was denied an extension on her student visa a decade ago, and forced to give up her dream job at a Florida design firm, she felt sucker punched. She’d graduated with distinction from the Miami International University of Art and Design, and was flying high with a Ft. Lauderdale design firm, when the rug was pulled out from under her. “At the time that I left (the USA) I thought it was the worst thing…

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Building foot-traffic by design

Building foot-traffic by design

What makes one restaurant thrive while another flounders in the same neighborhood? This very question is what makes the three-person team of Le Billyclub of Montreal get up every day and get to work. Their task is to help restauranteurs in Quebec differentiate their eateries in a sea of robust culinary activity. Le Billyclub is a branding and marketing firm whose mission is to launch a restaurant’s name and brand into and above a vibrant scene, “finding ways to bring…

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And they’re off! Serving up fresh fare at Keeneland races

And they’re off! Serving up fresh fare at Keeneland races

Keeneland sits resplendent in the Kentucky bluegrass, exuding old-world grandeur and timelessness— a jewel in the world of Thoroughbred racing. Queen Elizabeth once visited the horses there, and many other dignitaries and horse racing royalty have passed through the richly appointed venues, watched the beautiful Thoroughbreds race around an immaculate oval track, or have bid at auctions where legendary race trainers met their future Thoroughbred stars. And at the heart of the Keeneland experience, which began with its inception in 1936, is…

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Red Restaurant expands base

Red Restaurant expands base

Ever since Red restaurant executive chef and owner Nino Antuzzi planted a flag in downtown Huntington, NY, and claimed it as the new frontier for his upscale, new American eatery, the restaurant has, in the words of Newsday, “battled recessions, resisted ‘trendlets’ and improved dramatically.” Not only has Red survived as a sumptuously upscale hot spot serving cuisine alight with Mediterranean and Italian influences—it has thrived. After opening to rave reviews in 2001, the sophisticated eatery led to the creation…

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